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change team member name

New Here ,
Sep 21, 2021 Sep 21, 2021

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I'm admin. How do I change team member name

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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2021 Sep 28, 2021

The name that you enter while creating the user in the Admin Console, shows up only in the Console.

Other places that the user sees, use the name entered by the user while creating their Adobe account.

 

The name that you enter in the Admin Console can't be edited, you can remove the users and add them back with the required name.

The name that the users enters while creating the Adobe account, can be edited. Here is how: https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

...

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Adobe Employee ,
Sep 28, 2021 Sep 28, 2021

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The name that you enter while creating the user in the Admin Console, shows up only in the Console.

Other places that the user sees, use the name entered by the user while creating their Adobe account.

 

The name that you enter in the Admin Console can't be edited, you can remove the users and add them back with the required name.

The name that the users enters while creating the Adobe account, can be edited. Here is how: https://helpx.adobe.com/manage-account/using/edit-adobe-account-personal-profile.html

 

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New Here ,
Sep 29, 2021 Sep 29, 2021

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I used to be able to edit user names, before this whole switch to Business ID thing. Why would you remove that permission from admins?

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New Here ,
Feb 10, 2023 Feb 10, 2023

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I agree 100% we need access to change that information, the users don't own the account and the name must match what's in HR's records.   We need a fix.... STAT!!!

 

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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@Madeline G T 

 

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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New Here ,
Sep 28, 2021 Sep 28, 2021

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Thanks for an usefull answer

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