Changing Credit Card Info

[Paolo31217211hzjp]

I have recently got a new credit card. I missed my monthly payment, and have a deadline to pay it. I already checked every link on this website to change my credit card, but there is no billing and payment information option on my Adobe account. Likewise, I cannot get into the Adobe store to change my information there either. 

Please help

[kglad]

do you have an enterprise or teams subscription?

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

[Paolo31217211hzjp]

I have an enterprise

[kglad]

if you're the owner, did the link help you?

[iCharles · Accepted solution]

Hi @Paolo31217211hzjp ,

I have reviewed your account and found out that you have multiple subscriptions and Creative Cloud for Teams as well. Please go through the following document to update the details for your payment method.

Hope this helps!

[kglad]

@iCharles 

no document was linked in your previous message.

09/27/23 - update: link now fixed.