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Combine accounts

New Here ,
Nov 05, 2019 Nov 05, 2019

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I have accidentally purchased the acrobat pro on my previous username/account that I no longer can access.. Is it possible to combine the two accounts? Thank you

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correct answers 1 Correct answer

Mentor , Nov 05, 2019 Nov 05, 2019

Good morning.
If you are unable to access your account, you will need to consult support, cancel the accidentally signed Acrobat Pro, and repurchase Acrobat Pro with the correct account.
If you cancel within 14 days of purchase, the full amount will be refunded.

Support:

https://helpx.adobe.com/support.html

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Mentor ,
Nov 05, 2019 Nov 05, 2019

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Good morning.
If you are unable to access your account, you will need to consult support, cancel the accidentally signed Acrobat Pro, and repurchase Acrobat Pro with the correct account.
If you cancel within 14 days of purchase, the full amount will be refunded.

Support:

https://helpx.adobe.com/support.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines