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Como eliminar un producto individual de 15 dólares en una consola.

New Here ,
Jan 03, 2023 Jan 03, 2023

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Por error cree una consola y adquiri ilustrator pero ya lo tengo en otro plan. Como puedo eliminar el producto de la consola para equipos. 

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correct answers 1 Correct answer

Adobe Employee , Jan 04, 2023 Jan 04, 2023

Hi @Fredy27792088c3go ,

 

You can remove products and licenses during the renewal period only, which commences one month before your anniversary date. If you want assistance removing the product immediately, you would have to contact support, just as @kglad said.

 

Hope this helps.

Charles

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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if you have a teams/enterprise subscription open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi @Fredy27792088c3go ,

 

You can remove products and licenses during the renewal period only, which commences one month before your anniversary date. If you want assistance removing the product immediately, you would have to contact support, just as @kglad said.

 

Hope this helps.

Charles

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