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Company name change request

New Here ,
Jun 08, 2023 Jun 08, 2023

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I am a reseller and I have been asked to change the name of a customer in the Adobe portal. How can I do this? The reseller console does not give me the option.

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correct answers 1 Correct answer

Adobe Employee , Jun 08, 2023 Jun 08, 2023

HI @AndyTSI @kglad 

Please note: Team administrators can edit the Organization Name if you've purchased the teams plan directly from Adobe.

If it is from the Reseller or you have an Enterprise contract, then kindly create a support ticket from the admin console so that the request can be forwarded to the correct team.

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Community Expert ,
Jun 08, 2023 Jun 08, 2023

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did you check settings>console settings>edit?

 

https://helpx.adobe.com/in/enterprise/using/console-settings.html

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Adobe Employee ,
Jun 08, 2023 Jun 08, 2023

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HI @AndyTSI @kglad 

Please note: Team administrators can edit the Organization Name if you've purchased the teams plan directly from Adobe.

If it is from the Reseller or you have an Enterprise contract, then kindly create a support ticket from the admin console so that the request can be forwarded to the correct team.

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Community Expert ,
Jun 09, 2023 Jun 09, 2023

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@AndyTSI 

 

to create a ticket, open the support tab on your admin console, https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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