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Company, team member Access

New Here ,
Nov 03, 2022 Nov 03, 2022

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Hello all.. Is there a way that my team members in my company can have access to our specific account without having them to sign in using the owner's email and password? Is this ik a license for user access or something? Please help. Thank you. 

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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[Moderator moved from Using the Community forums to Enterprise & Team plans.]

Did your IT dept Admin assign a Team license to this user? 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 10, 2022 Nov 10, 2022

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I'm thinking not. I believe that's what I'm trying to do. I don't want to pay extra, just to have them have access.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

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I have to admit, that I do not understand your request. 

 

If yo have an individual licence, that licence is only for that individual. If you have a Teams or Enterprise licence, you need a licence pool that is big enough for all your users (5 users, 5 licences). However, Teams/Enterprise licenses can be allocated to a different user if needed. 

 

You can also create administrators, that do not need a product licence attributed to them. Basically, that correspondents to a free licence and access to the free tools.

ABAMBO | Hard- and Software Engineer | Photographer

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