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Completely locked out from my adobe administrator account

New Here ,
Jul 06, 2020 Jul 06, 2020

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I am completely locked out from my adobe administrator account and can't access technical support or the administrative console. I began having problems when my IT department merged my adobe password with my company account. I can't reach anyone from adobe because I have to be signed in as administrator. My IT deparment cannot undo the password merge with my work account and they have not been much help. If someone from adobe can please please contact me: email: cesar.munoz@ajinomotofoods.com. tel: 909.477.4825. Please help!!!!!!!!!!! 

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Admin console , Manage account

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correct answers 1 Correct answer

Adobe Employee , Jul 07, 2020 Jul 07, 2020

Hi Cesar,

I have sent a personal message with the details. Kindly check and share an update by replying to that email.

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Adobe Employee ,
Jul 07, 2020 Jul 07, 2020

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Hi Cesar,

I have sent a personal message with the details. Kindly check and share an update by replying to that email.

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