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Convert Adobe ID to Business ID for current users

New Here ,
Jul 15, 2022 Jul 15, 2022

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I recently had an issue and the tech told me the user should have a Business ID instead of an Adobe ID so how do I change that? I am the admin but I can't edit the ID type for a user.

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Business ID , Manage account

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hi there,

 

Apologies for the inconvenience caused. But currently, we do not have any method of switching the User ID type. For further information regarding the same, you can go through this document

 

Hope this helps.

Charles 

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there,

 

Apologies for the inconvenience caused. But currently, we do not have any method of switching the User ID type. For further information regarding the same, you can go through this document

 

Hope this helps.

Charles 

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines