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Creative Cloud Application Login Looping on Desktop

New Here ,
Jan 01, 2022 Jan 01, 2022

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When I try to Login to Creative Coud through the Desktop Application I find myself in a Looping where I am informed that I have logoff and when I click Login I get the same message again, so I can't enter the application and install or uninstall other programs .

It is worth mentioning that my account is student and this problem started when I changed institutions and tried to exchange institutional E-mails.

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Community Expert ,
Jan 02, 2022 Jan 02, 2022

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make sure you're using the current cc desktop app:

 

kglad_0-1641174361480.png

 

if not, update it.

 

if so, https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

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