• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud apps update does not start in Big Sur

Community Beginner ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

I've a full Enterprise subscription with my Company.

90% of Adobe Suite apps are installed (Photosop, Lightroom. Audition, Dreamweaver, Illustrator, etc.) and do work well.

Now i see that Creative Cloud app says that most of them have to be updated.

But when I go to the update tab and try pressing the button "update all", or one-by-one try updating the single apps... nothing happens.

No error msgs, but nothing updating as well.
My Internet connection is 1Gbps fiber, my Big Sur is latest, on a Macbook Pro 16 2020 (8-core i9, 32GB).

What can I do? Restarting the Mac does not work.

Views

283

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jan 17, 2021 Jan 17, 2021

Problem auto-solved: 

today Creative Cloud App received an update... and after its update, probably a specific bug fix, now all the other apps (Photoshop, etc.) can be updated correctly.

Votes

Translate

Translate
Community Beginner ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

LATEST

Problem auto-solved: 

today Creative Cloud App received an update... and after its update, probably a specific bug fix, now all the other apps (Photoshop, etc.) can be updated correctly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines