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2

Creative Cloud Apps Usage reports - Per User

New Here ,
Nov 13, 2024 Nov 13, 2024

Looking for ways that from the admin console to be able to generate a usage report on the apps that licensed users are using and for how long. That way if an license is not activately being used it can be reallocated to a user who does require the license.

 

The reason being is that we are find that members are coming in and asking to get an adobe license when other accounts that are licensed are not using them for anything longer then a day before not being used again for Months.

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2024 Nov 22, 2024

Hi @InsightIT,

 

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

 

Please let us know if you need further assistance

...
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Community Expert ,
Nov 22, 2024 Nov 22, 2024

@InsightIT wrote on 13 November

 

I've moved your post from Creative Cloud Desktop to Enterprise & Teams

 

Jane

 

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

Hi @InsightIT,

 

Thank you for reaching out and sharing your concerns regarding Adobe license management. Currently, the Adobe Admin Console does not offer a feature to track individual usage of Creative Cloud apps, including details about the frequency or duration of software usage by licensed users.
If this functionality would be valuable for your organization, you can submit a feature request through the Adobe Feature Request Form (Wishlist).

 

Please let us know if you need further assistance or have any additional questions.

 

Regards,
^AN

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Community Beginner ,
Jul 11, 2025 Jul 11, 2025

This wishlist form does not load anything. Should it?

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Adobe Employee ,
Jul 11, 2025 Jul 11, 2025

Hi @v2theg,

 

Thank you for reaching out.

You can submit your request directly in our Enterprise & Teams Community at the following link: Adobe Enterprise & Teams Community

Once posted, we will review the request and share it with the relevant internal teams for consideration.

As confirmed, you have already submitted your request in the mentioned post. We have forwarded it to our internal teams for review.

Please let us know if you require assistance with any other queries.

 

Regards,
^AN

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Community Beginner ,
Jul 11, 2025 Jul 11, 2025

Sorry, I posted in Firefly on accident. Are you able to move it to the Teams forum? 

https://community.adobe.com/t5/adobe-firefly-ideas/reports-for-generative-ai-credit-usage-in-teams-b...

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Adobe Employee ,
Jul 11, 2025 Jul 11, 2025
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Sure will do that, thanks for contributing. 

Regards,
^AN

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

@InsightIT in lieu of the Admin Console shortcomings on license tracking, take a look at Flexera - we use it to track usage for contract true ups.

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