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Creative Cloud + configured AUSST - some applications not available for download

New Here ,
Apr 19, 2017 Apr 19, 2017

Hi Team,

I have successfully setup an update server for our creative cloud application, all appears to work fine until the client attempts to install the following applications

-  Fuse CC (Preview)

- SpeedGrade CC (2015)

- Flash Builder Premium

-Gaming SDK 1.4

all other applications install without issues?

when attempting to install the above applications the creative cloud application attemps to download the products from the internet (https://ccmdls.adobe.com) rather than downloading from the on premise update server? our customers dont have the ability to download from the internet so the installation fails 

I have completed a resync with the adobeupdateserversetuptool.exe and it successfully syncs.. I believe its about 520 items. but after looking through the files I can't seem to find these products in "ACC\products\AdobeProducts" should there be a folder containing these application

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correct answers 1 Correct answer

Adobe Employee , Apr 21, 2017 Apr 21, 2017

Hi AdamDeptCommunities

It does get downloaded to the temp folder, but there is no way to add it for installation.

This has already been a part of feature request for a long time, so i would suggest you to add your vote to it as well.

Feature Request/Bug Report Form

~Regards

Rohit

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Adobe Employee ,
Apr 20, 2017 Apr 20, 2017

Hi AdamDeptCommunities

AUSST does not download these updates, not just these applications you cannot install and download Acrobat as well if you are using CC 2017.

~Rohit

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New Here ,
Apr 20, 2017 Apr 20, 2017

can they be hidden from creative cloud desktop application then? made not available?

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New Here ,
Apr 20, 2017 Apr 20, 2017

or can the data be downloaded and added to the cache for first time install?

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Adobe Employee ,
Apr 21, 2017 Apr 21, 2017
LATEST

Hi AdamDeptCommunities

It does get downloaded to the temp folder, but there is no way to add it for installation.

This has already been a part of feature request for a long time, so i would suggest you to add your vote to it as well.

Feature Request/Bug Report Form

~Regards

Rohit

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines