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creative cloud desktop app, multiple profiles with same name

New Here ,
Jun 20, 2025 Jun 20, 2025

How can I use creative desktop app to install the application ? When I login the creative desktop app, I have to choose differenet profile, I find there are few with same organization name, how can I choose the correct one ?

TOPICS
Deploy and package apps , Enterprise , Manage account
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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2025 Jun 22, 2025

Hi there, 

 

You need to choose the one on which you have a product assigned. Sometimes, we are added to many different organizations, but products are assigned only to one profile. 

If you are unsure which profile is correct, please contact your Administrator for details. For instructions on how to contact your administrator, please see https://adobe.ly/4eam5Xe.

 

I hope this helps you.

 

Thanks,
^BS

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Adobe Employee ,
Jun 22, 2025 Jun 22, 2025
LATEST

Hi there, 

 

You need to choose the one on which you have a product assigned. Sometimes, we are added to many different organizations, but products are assigned only to one profile. 

If you are unsure which profile is correct, please contact your Administrator for details. For instructions on how to contact your administrator, please see https://adobe.ly/4eam5Xe.

 

I hope this helps you.

 

Thanks,
^BS

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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