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Creative Cloud Installation Error

Community Beginner ,
Feb 06, 2021 Feb 06, 2021

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So I downloaded and installed Abode Creative Cloud but when I was asked to "let this app make changes to my computer I got a error message saying this "The code execution cannot proceed because VCRUNTIME140 was not found. Reinstalling the program may fix this problem". And I really need to download Photoshop, Priemere, And Audition for b=2 of my college classes that I'm taking this semster... and I don't understand as to why it was working fine before and now this happened so if someone could please reply to this post soon with a solution that would be great!

 

Thanks so much in advance!

 

 Veda

Veda Fox

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correct answers 1 Correct answer

Community Expert , Feb 06, 2021 Feb 06, 2021

Try repairing the VS redistributable package. See the instructions mentioned in the following discussion
https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln-plug-in-quot/td-p/11150879?page=1
You could also try reinstalling if the repair does not work, see the instructions at the following
https://helpx.adobe.com/in/illustrator/kb/vcruntime-error-on-launch.html
-Manan

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Community Expert ,
Feb 06, 2021 Feb 06, 2021

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Try repairing the VS redistributable package. See the instructions mentioned in the following discussion
https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln...
You could also try reinstalling if the repair does not work, see the instructions at the following
https://helpx.adobe.com/in/illustrator/kb/vcruntime-error-on-launch.html
-Manan

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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THANK YOU SO MUCH!!!!!! THE SECOND OPTION WORKED :D!!!!!!!!

Veda Fox

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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So basically your second solution did work with the steps of unistalling all Microsoft Visual CC ++ and then going to that website where it takes you too the installation of Microsoft Visual CC ++ downloadable executable files. And I did install the 64exe file and then restarted my computer and abode creative cloud worked and didn't give me any errors but then when I went to download Abode Photoshop  I got a error saying this "Error code C190 indicates that your device does not meet the minimum system requirements for installing the application." and then I saw that Abode Priemere And Auditon said "Not Compatible" and I clicked on one of those 2 apps to see why it wasn't compatible, a thing popped up saying "Update Required in red and bold letters and then under it said "You must update your system to install Priemere Pro. Please check the following: -Windows 10(Version 1803 or later)"  So what do I now?

Veda Fox

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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I have a Windows 10 Microsoft Surface Pro Version 1909 So all those apps should be compatible with my Surface? Since the version that I have is 1909 and it did say I needed a Windows 10 Version of 1803 or later to download those Adobe Applications. If you could please help me out with this @Manan Joshi 

and reply to me soon that would be great because I really need all of those applications for 2 of my college classes and would love to be able to download and use them to be successful in those classes.

 

Thanks so much in advance

 

Sincrely, Veda

Veda Fox

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hello,

Please confirm if you are trying to install the apps through the creative cloud desktop app or from the web. I would recommend checking other components like graphic card, RAM before installing the apps.

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New Here ,
Feb 07, 2021 Feb 07, 2021

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You just saved my life: same problem, an afternoon lost searching for .ddl.

Second option was the right one for me too.

Thanks, both of you

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