• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Creative Cloud on VDI for Acrobat Pro

Community Beginner ,
Jan 25, 2019 Jan 25, 2019

Copy link to clipboard

Copied

I work in an enterprise environment where we have about 145 users with Adobe Acrobat. A large majority of these users are on Windows 7 32 bit Virtual Machines with 3 gb ram and 2 cpu cores. That would usually exceed the minimum system requirements for Adobe Acrobat. But the latest 2019 version of Adobe Acrobat DC comes with the Creative Cloud application which is causing a lot of performance issues when we tested it on a virtual machine. So my question is how can the users run acrobat without the creative cloud app?

TOPICS
Acrobat

Views

6.1K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 28, 2019 Jan 28, 2019

So, first things first.  Creative Cloud isn't supported on virtualized environments. 

Technical support boundaries for Adobe Creative Cloud in a virtualized or server-based environments

Now your argument is that Acrobat IS SUPPORTED on virtualized environments, right?  Yes,  you are correct. 

So how do you run the Acrobat which is included with Creative Cloud on a virtualized environment?   So, whether or not you are using Named User or Serialized licensing models you need to use a standalone ins

...

Likes

Translate

Translate
Community Expert ,
Jan 26, 2019 Jan 26, 2019

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 28, 2019 Jan 28, 2019

Copy link to clipboard

Copied

LATEST

So, first things first.  Creative Cloud isn't supported on virtualized environments. 

Technical support boundaries for Adobe Creative Cloud in a virtualized or server-based environments

Now your argument is that Acrobat IS SUPPORTED on virtualized environments, right?  Yes,  you are correct. 

So how do you run the Acrobat which is included with Creative Cloud on a virtualized environment?   So, whether or not you are using Named User or Serialized licensing models you need to use a standalone install of Acrobat in a virtualized environment.  If you have a Named User then you will use the standalone Acrobat Pro download. This means no Creative Cloud Desktop application.  Now your provisioning or serial number will work on a standalone installer with some caveats.  Note, that there are specific steps for serialized workflows on imaged OSes.

Download and install Acrobat DC subscription

Download Acrobat DC installer for Enterprise term or VIP license

The next step is to read the documentation on supported configurations that apply to your specific environment, and the HOW-TOs for those configurations in the ETK.

VIRTUALIZED DEPLOYMENTS — Enterprise Administration Guide

Citrix XenApp & XenDesktop — Enterprise Administration Guide

Windows Terminal Server — Enterprise Administration Guide

VMware Horizon Deployments — Enterprise Administration Guide

App-V Deployment: Acrobat DC — Enterprise Administration Guide  

Next set up your deployment package/image and test it.   Once you have successfully tested it and it's ready, then you deploy it. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines