Creative Cloud Packager - Build fail

Report · Oct 27, 2014

Hi,

I am trying to build a package with CC 1.7 build 43 but receive the error 'Build fail'. I have pasted the log below. I have tried both x86 and x64 but it doesn't make a difference. I also tried building it without Illustrator but then received the same error with with Acrobat Pro.

The only adobe productso on my workstation is Reader and Flash, running Win7. Any ideas how i can fix this?

---

10/28/2014 09:41:28[INFO] AdobePackageBuilder - Build Version - 1.7.0.43

10/28/2014 09:41:28[INFO] AdobePackageBuilder - Logging Level verbosity Set to 4

10/28/2014 09:41:58 [INFO] AdobePackageBuilder - Successfully retrieved TargetName from OptionXML.

10/28/2014 09:42:15 [INFO] AdobePackageBuilder - Sucessfully extracted the product at C:\Users\brettm\AppData\Local\Temp\{EE9A7B5D-B687-482F-906D-3BC2C4C17DAA}\ACCCx2_8_1_451

10/28/2014 09:42:15 [INFO] AdobePackageBuilder - Extraction completed with return code = 0

10/28/2014 09:42:51 [WARN] AdobePackageBuilder - No file exist at (C:\CC\QLS_Digital\x86\QLS_Digital_x86\Build\ASU\Tools\CCC\Uninstall\deploy\remove.xml)

10/28/2014 09:42:55 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)

10/28/2014 09:42:55 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)

10/28/2014 09:42:55 [INFO] AdobePackageBuilder - Copied File (payloads\Setup.xml)

10/28/2014 09:42:55 [INFO] AdobePackageBuilder - ASU at Path (C:\CC\QLS_Digital\x86\QLS_Digital_x86\Build\Setup\APRO11.0.0en_GB\Set-up.exe) is not found. Skipping copying and renaming.

10/28/2014 09:44:23 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)

10/28/2014 09:44:27 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)

10/28/2014 09:44:27 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)

10/28/2014 09:44:28 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)

10/28/2014 09:44:28 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)

10/28/2014 09:44:28 [INFO] AdobePackageBuilder - Copied File (payloads\Setup.xml)

10/28/2014 09:45:08 [INFO] AdobePackageBuilder - Copied Setup file/folder (packages)

10/28/2014 09:45:11 [INFO] AdobePackageBuilder - Copied Setup file/folder (resources)

10/28/2014 09:45:11 [INFO] AdobePackageBuilder - Copied File (Set-up.exe)

10/28/2014 09:45:12 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.db)

10/28/2014 09:45:12 [INFO] AdobePackageBuilder - Copied File (payloads\Media_db.sig)

10/28/2014 09:45:12 [INFO] AdobePackageBuilder - Copied File (payloads\setup.xml)

10/28/2014 09:46:09 [ERROR] AdobePackageBuilder - Failed to unzip the file (payloads\AdobeIllustrator18-mul-300914132703\Assets1_1.zip) from the zip file (C:\Users\brettm\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeIllustrator18-mul\18.1.0.430.2\setup.zip).

10/28/2014 09:46:09 [ERROR] AdobePackageBuilder - Failed to unzip the update - C:\Users\brettm\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobeIllustrator18-mul\18.1.0.430.2\setup.zip.

---

Regards,

Brett.

Report · Apr 23, 2015

I have exactly the same issue!
I even uninstalled the entire program. Removed it from ProgramData and AppData folders (both local & roaming). Re-installed and it still had build errors. It was working before as I managed to create 2 packages but the third failed, no matter what app I choose to package.

Report · Apr 23, 2015

If I recall correctly I got around this by deleting everything under the C:\Users\brettm\AppData\Local\Adobe\AAMUpdater\1.0\Install directory and whitelisted the following address in our proxy server. Then I started all over again and it worked. It always failed towards the end of the build so I can only assume it was doing some final checks with Adobe servers to make sure I had the proper licencing or something like that. Hope this helps.

ccmdl.adobe.com:80

swupmf.adobe.com:80

swupdl.adobe.com:80

https://na1mbls.licenses.adobe.com

https://ims-na1.adobelogin.com

https://adobeid-na1.services.adobe.com

https://na1r.services.adobe.com

http://activate.adobe.com

https://activate.adobe.com

http://adobe.activate.com

https://adobe.activate.com

ccmdls.adobe.com:443