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Creative Cloud Packager won't install on Mac

New Here ,
Aug 27, 2013 Aug 27, 2013

I downloded the Creative Cloud Packager (CCP) through the team portal and launched the CCPLauncher.dmg file. I then launch the CCPLauncher app in it and it just hangs. Activity Monitor reports Creative Cloud Packager (Not Responding).

Mac OS : 10.7.5

Model: MacPro

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correct answers 1 Correct answer

Adobe Employee , Aug 29, 2013 Aug 29, 2013

Hi BiANCHI_SL,

Plesae navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old. Install CCP and try to launch it. If still the same issue then enable root and try to launch CCP: http://support.apple.com/kb/ht1528 .

Regards,

Romit Sinha

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Adobe Employee ,
Aug 29, 2013 Aug 29, 2013

Hi BiANCHI_SL,

Plesae navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old. Install CCP and try to launch it. If still the same issue then enable root and try to launch CCP: http://support.apple.com/kb/ht1528 .

Regards,

Romit Sinha

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Adobe Employee ,
Sep 04, 2013 Sep 04, 2013

Please let me know the status.

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New Here ,
Feb 05, 2015 Feb 05, 2015

It fixed it for us - Thanks!!

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New Here ,
Nov 29, 2017 Nov 29, 2017
LATEST

Hi, I have tried this fix to resolve the same issue, however it is not working for me. Another suggestions?

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