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Creative Cloud Same username but different company subscription

New Here ,
Dec 06, 2021 Dec 06, 2021

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Hi, I have problem to sign in another account which is same username and password. Example I have subscription 2 different company with same username email. But I only can access one only. Anyone can help how to sync or login?

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Adobe Employee ,
Dec 07, 2021 Dec 07, 2021

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It seems that you have two business IDs associated with the same account but with different organizations. 

You will get options to select the organization while signing in to the account. It will activate the license according to the organization/profile you select while signing in. There is no option to activate both the licenses/profile at the same time on the same machine. You have to sign out and log in again to activate the second license.

Kindly coordinate with your internal IT team if they could provide both the license under the same organization.

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New Here ,
Dec 08, 2021 Dec 08, 2021

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LATEST
Hi, thanks for the reply. We try to ask under same organization but problem
is existing organization already been use for few months and new
organization purchase new license which cannot combine as purchase new
license will be have 12 months. Does Adobe cannot have improvement on how
to add new license in existing organization? --


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