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Creative Packager causes error code -36 when moving files to Windows network location

Community Beginner ,
Mar 09, 2016 Mar 09, 2016

After creating a successful .pkg file using the Adobe Creative Packager for CC2015 (included Photoshop, InDesign, Illustrator, and Acrobat DC) I continuously get an error code -36 {The Finder can't complete the operation because some data in ".DS_Store" can't be read or written.} when moving the files onto our network location.  I am able to save the file locally and move it into different folders on the MAC (El Capitan 10.11.3) HD with no issues and disk utility first aid came back with no errors.  I can move other files similar in size and file format into the same network drive/folder with no issues and I can move files to the MAC from the network drive with no problems so I do not think it is a permission issue on the network.  I tested the network permissions again by having another guy in my IT crew with a higher level of access move the same file under his name and the same error comes up.  There is more then enough space on the network drive so that shouldn't be an issue.  I hit the get info option and made sure read/write access for everything in the package was setup for my name and the administrator name, but still a no go.  Made sure any DS_Store files created from the previous attempt were removed from the folder before trying to move the file again in case it couldn't overwrite the older file.  Ran the dot_clean fix suggestion that I found online, no luck. Purged the cache folder from the preference options in the program.  Attempted a straight shot save to the network location to cut out the MAC HD and still the same error.  Uninstalled/re-installed the program and ran it again, same thing.  It only seems to happen with these exact .pkg files created in the Creative Packager program and no other files.  At this point I'm running out of ideas to troubleshoot this issue.  Anyone have any possible fixes for this?  Any help would be appreciated.  If you need any more info from me let me know.  Thanks.

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Community Beginner ,
Mar 09, 2016 Mar 09, 2016

Looks like I was able to get it to finally copy over by cutting out Finder from the move process and just used Terminal.  Didn't even think about that till today.  Typed in rsync -v -r /source /destination (you can drag and drop the file "source" and needed folder "destination" using Finder if you don't want to type out the full path).  No errors which is a good sign.  Whether or not the file moved everything properly and will work is another story, but hopefully that terminal option helps others out as well.

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New Here ,
Apr 06, 2018 Apr 06, 2018
LATEST

If this is the case, then the errors you experience will only show up at specific times, such as when attempting to copy a certain file or folder. To fix this, you can use a tool in OS X to merge and otherwise manage these hidden “._” files (aka “AppleDouble” or “dot-underscore” files):

Open the OS X Terminal.

Type “dot_clean -n” followed by a single space.

Drag the specific file or folder to the Terminal window and press Enter.

Maybe you'll find some help here.

https://www.errorsolutions.tech/error/mac-error-code-36/

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