Hi - can someone please send in the cavalry? I have a copy of CS2 Premium (Educational). Have been happily running this on my old XP based Dell 745, well happily until its demise a while ago following a massive drive failure. No big deal or so i thought, just programmes lost all data backed up on second drive. I have now tried to install CS 2 on to my shiny new Dell Precision running Win 7 64 bit. Discs all loaded, serial number entered but couldn't activate. No telephone activation available anymore, no chat support available - well I couldn't see it anyway and I couldn't find any other support FAQ that seemed to offer an answer or any help. I was still not overly concerned as the activation window said I had 30 days of use of CS2 to sort this out and i would be asked for an activation code the next time I launched a CS 2 application. So far so good. Having gone to have another good look around the Adobe web site looking for help i saw an item that implied i could access the registration via the help tab in a CS 2 application and also registering the serial number on my Adobe ID account - well I thought it might help, I have just tried to launch the Photoshop element of CS2 - it opens but I get a dialogue box that says my Photoshop user name, organisation or serial number are missing or invalid and the application cannot continue and must shut down - which it does when you click ok.
I don't know if I am being especially thick or have missed something here but I appear to be in a bit of a Catch 22 situation now and don't really know what to do next. The irony of this situation being that as I understand it - isn't CS2 now a free download anyway??
Any help offered would be gratefully received!
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