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CS4 Extended serial number [university volume license] no longer works

New Here ,
May 23, 2016 May 23, 2016

i had the program on a computer that died and now need it on a newer computer, but the serial number does not work as it did before. i got the program while working at a university with a bulk license, and was told it would always work. since the program is no longer supported, i was told i could get some help here, but it seems i need a new serial number or to find one embedded in the software. right now i have re-installed the program, but on a trial basis that will rum out in 30 days. any help appreciated.

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correct answers 1 Correct answer

LEGEND , May 23, 2016 May 23, 2016
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Engaged ,
May 23, 2016 May 23, 2016

Try the recommended fixes in this support document: Error: "The serial number is not valid for this product" | Adobe Creative Suite

If these solutions don't work, you will need to call Adobe:

(800) 833-6687

Monday – Friday

5am – 7pm Pacific Time

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LEGEND ,
May 23, 2016 May 23, 2016
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Adobe Employee ,
May 31, 2016 May 31, 2016
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