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i had the program on a computer that died and now need it on a newer computer, but the serial number does not work as it did before. i got the program while working at a university with a bulk license, and was told it would always work. since the program is no longer supported, i was told i could get some help here, but it seems i need a new serial number or to find one embedded in the software. right now i have re-installed the program, but on a trial basis that will rum out in 30 days. any help appreciated.
Volume Licensing
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http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
Volume Licensing Activation Issue: https://forums.adobe.com/thread/1526938
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Try the recommended fixes in this support document: Error: "The serial number is not valid for this product" | Adobe Creative Suite
If these solutions don't work, you will need to call Adobe:
(800) 833-6687
Monday – Friday
5am – 7pm Pacific Time
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Volume Licensing
----------------
http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
Volume Licensing Activation Issue: https://forums.adobe.com/thread/1526938
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