CS6 asks for AdobeID when deployed in image

[marcus_jaensson]

We have a volume license of Master Collection CS6 and have installed it in an image which we are deploying to 50 macs in a lab. The installation is made with AAMEE, so it's serialized and signed with an AdobeID.

The problem is that on the deployed macs, it first says the trial has ended, then when I choose to quit and the run the app again, the "Sign In Required" dialog is showing and that I have to sign in to continue using the app.

I suspect that the installation is serialized with some kind of hardware id and will only work on the exact same machine which I created the image on. Is this correct?

[K Gibson]

Hi Marcus,

You are correct, in CS6 there is a license to machine relationship which impacts those using an imaging workflow. There is an alternate workflow which requires an additional step. The video "CS6 Client Imaging" which can be found here "http://tv.adobe.com/show/creative-suite-in-the-enterprise/" demos the steps that need to be taken.

Please let me know if you have any questions or I can help with anything else.

Also what is the time period in which you need to roll out CS6 to your clients ?

Cheers

Karl

CS Enterprise Systems Engineer

[saranshkatariya · Accepted solution]

Hi,

There is a relationship between the machine ID and Adobe License and thus imaging will break the serialization of CS6 products and your products will be installed in trial mode. So, you just need to serialize your products on all the machines where trial is installed.

Once you have deployed the trial version on the machines through imaging, you should use the serialization executable to serialize your CS6 products. Just run the serialization executable workflow of AAMEE  and its output will be a folder containing AdobeSerialization.exe and a prov.xml file. You should copy this to all the systems where the trial is installed and then run this executable via command line -

AdobeSerialization --tool=VolumeSerialize --provfile=Absolute_Path_of_prov.xml

where

--tool=VolumeSerialize specifies that the tool needs to process the prov.xml file to serialize.

--provfile specifies the absolute file path to the prov.xml file,

By default, the tool looks for the prov.xml file in the same directory as the executable file and so typically you do not need to specify this option. (Specify this option only if the prov.xml file is in some

other location.)

This will serialize your CS6 products.For more information, please refer to page 40 of  AAMEE documentation posted at http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html

There is also a video tutorial for deployment using imaging available at   http://tv.adobe.com/show/creative-suite-in-the-enterprise/

Thanks,

Saransh Katariya | Member of Technical staff | Adobe Systems | skatariy@adobe.com