CS6 Indesign on App-V 5 using Xenapp 6.5 provisioned servers.

[Guest]

Hi

We are trying to deploy Indesign CS6 using App-V 5 on provisioned Xenapp 6.5 servers. I have tried different solutions without any luck.

Making an install packet using AAMEE 3.1. Sequencing packet in App-V.  According to the AAMEE manual this would remove the “machine dependency” in the packet and serializing it.
Using this solution we are able to start Indesign once on every server. The next time we try to start it  crashes. We can see it starts up adobe_licutil.exe just before chashing.

We have also tried using adobe_prtk.exe to serialize the installation using prov.xml without any luck.

Can anyone point us in the right direction? AAMEE or Trial with adobe_prtk.exe, a combination or something else?

Best regards
Morten

[Jeffrey_A_Wright]

Moving this discussion to the Creative Suite Enterprise Deployment forum.

[a_weaver]

I am also in the same situation, trying to create a package for App-V 5.0 without any luck, if anything, i get stuck trying to serialize the package, getting return code 25. any help will be greatly appreciated

[Romsinha-9KMEUt]

Hi msn9000aa,

We have conducted limited testing of some products in virtualized or server-based environments. Please find the Adobe general virtualization document for support boundaries: http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html.

Regards,

Romit Sinha

[Guest]

Hi Romit

Thanks for your reply.

I know this is kind of unsupported but we have been running CS2 and CS4 in our Citrix environment for over a decade and are not looking for a good old client installation.

The document you are referring to does mention Known Issues regarding to our issue. But there is no date in the document and it says AAMEE version 3.x.

One of the changes from version 3.0 til 3.1 is addressing this issue though.

This explains the AAMEE 3.0 way: http://blogs.adobe.com/oobe/2012/06/imaging-cs6-attack-of-the-clones.html pay attention to the update in the top, witch is the AAMEE 3.1 way: http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html

Reading this I can conclude there was introduced some "features" in CS6 making it harder to distribute unlicensed. Also making it harder to install and use for the enterprises who pay a lot of bucks for the applications...

As i stated in my first post we have tried at lot of solution and are looking for some directions. The AAMEE way or the prov.xlv way or maybe a script to register the installation every time the servers reboot.

Best regards

Morten

[Guest]

Who is marking answer 3. as correct all the time? It is NOT correct!

Pay attention to answer 4. please

[Romsinha-9KMEUt]

Hi msn9000aa,

Sorry for the confusion. As we know that Adobe CS2 and CS4 are very old products so I am afraid there is no way we can use prtk.

Prtk was designed for CS5 and above and is used to serialize Adobe product. We have different version of prtk for CS5/CS5.5 and CS6. However I will work to find a solution for the same if any and let you know accordingly.

Please refer the CS4 deployment guide:  http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/DeployGuide.....

Regards,

Romit Sinha

[Guest]

Hi Romit

No problem but I am even more confused right now. You are talking about CS2 and CS4 now. We are migrating away from these products. This thread i about CS6 and the installation in App-V 5 in a provisioned Citrix XenApp enviroment.

Best regards

Morten

[Romsinha-9KMEUt]

Hi msn9000aa,

Sorry again for the confusion. I thought you were trying to deploy CS4. For CS6 please refer the CS6 deployment guide: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AdobeApplica....

There are two ways we can serialize a file:

1. Using AAMEE 3.1 and creating a serialize file and running it on the machine to license the software. Detailed information is mentioned in the guide above.

2. Using APTEE for serialization. Please refer the kb:  http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/Adobe_Provis....

However as mentioned in my earlier thread please refer the kb: http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries- virtualized-or.html for suppot boundries related to virtualized enviroment.

Regards,

Romit Sinha

[Guest]

Hi Romit

Please read my initial question.

Your solutions in post 8. is the ones we have been trying right from the start. Both of them. Which I describe in post 1.

Best regards

Morten

[Romsinha-9KMEUt]

Please send me your phone number via private message so that I may call you and help you with a possible resolution.