Customized Acrobat DC Installation for named user licensing

[EddyH1987]

Hello,

I've struggeling at the Acrobat DC installation with a customized package.

We've named user Enterprise licensing.

So I've downloaded the Acrobat package from our portal and customized it as needed.

Problem now is, that when I try to install this package it won't create the required regkeys for named users.

As per Common Deployment Options — Enterprise Administration Guide   these keys should exist.

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Licensing\UserSpecificLicensing]"Enabled"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Identity\UserSpecificIdentity]"Enabled"="1"

The command I'm using is this one:

msiexec /i "AcroPro.msi" IGNOREVCRT64=1 TRANSFORMS=AcroPro.mst ROAMIDENTITY=1 ROAMLICENSING=1 /qn /L*v C:\Temp\AcroDC.log

Thanks for you help

[EnterpriseHelp]

Are you deploying via an imaged OS?

[EddyH1987]

So far I was testing the installation on a regular client computer OS.

But if everything is prepared I will use imaged OS deplyoment for productive environment.

[Tariq Ahmad Dar]

Hi EddyH,

When you execute the command line, do you launch the command prompt with admin access?

Since you logging the installation process as per your command line, have you search the log for this key? If not, try searching the log and check if there is any error or message.

-Tariq Dar

[EddyH1987 · Accepted solution]

Meanwhile Enterprise Support could clarify.

The parameters ROAMIDENTITY and ROAMLICENSING are not supported by the MSI (base) installer.

If the Setup.exe is used, the patched installer is used and will proceed correctly.

I'm using now this command:

Setup.exe /sALL /msi IGNOREVCRT64=1 TRANSFORMS=AcroPro.mst ROAMIDENTITY=1 ROAMLICENSING=1 /L*v C:\Temp\AcroDC.log