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Deactivating ACC on a device

New Here ,
Jan 23, 2021 Jan 23, 2021

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Hello,

I am about to purchase a new computer and am required to use creative cloud as part of my degree. As I have creative cloud currently active on two old computers I need to deactivate creative cloud on one to these devices in order to put it on my new computer. I've tried to find tutorials but none have been helpful. What steps do I need to take to deactivate CC on my old HP laptop? 

thanks. 

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correct answers 1 Correct answer

Community Expert , Jan 23, 2021 Jan 23, 2021

You can deactivte devices from your Adobe account portal.  Log-in below.

https://account.adobe.com/plans

 

In my experience, attempting to install on a 3rd device automatically deactivates the other 2.

 

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Community Expert ,
Jan 23, 2021 Jan 23, 2021

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You can deactivte devices from your Adobe account portal.  Log-in below.

https://account.adobe.com/plans

 

In my experience, attempting to install on a 3rd device automatically deactivates the other 2.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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