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I want to delete my adobe account, but I can't work out how. This is the best article I can see:
https://helpx.adobe.com/manage-account/using/delete-adobe-account.html
When I sign in, there's no "Delete account" on option on that page. When I try to chat to support, it says I need to refer to my organisation, but this is a personal account unattached to an organisation:
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check your account, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html
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Thanks for the reply; unfortunately nothing listed on the Plans page either (screenshot below).
This account has never been part of an organisation (it's over 10 years old, I don't even know if organisations existed within Adobe when it was created?).
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what do you see if you click "access your apps and services"?
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It goes into an online Acrobat application. The only account management things in there direct me back to the pages shown above.
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use twitter/x to contact adobe support.
there are 2 ways to contact adobe; chat and twitter (now x):
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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Thanks for the suggestion - I tried tweeting at Adobe but will try AdobeCare instead.
Unfortunately the chat doesn't work - I get the popup saying "contact an administrator" as shown above 👆
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yes, it has to be twitter/x