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Delete Account and Organisation

New Here ,
Apr 19, 2021 Apr 19, 2021

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I would like to delete my Adobe Community account but when I do I am asked to hand off the primary administrator role for my organisation. I am the only person in my organisation. Is it not possible to delete everything - my personal account and the organisation? I tried logging into Admin Console but it doesn't work. 

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correct answers 1 Correct answer

Adobe Employee , Apr 29, 2021 Apr 29, 2021

Hello,

I would request ontacting the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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Adobe Employee ,
Apr 29, 2021 Apr 29, 2021

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Hello,

I would request ontacting the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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New Here ,
May 13, 2021 May 13, 2021

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@TechBurner , 

There is no chat icon on the bottom right hand corner of the page you linked. 

Donal

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Adobe Employee ,
May 13, 2021 May 13, 2021

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Hi there, 

 

I can see the chat icon on this page (https://helpx.adobe.com/support.html), I would recommend you to try opening the page in a different browser or in incognito mode and check. If it shows up in a different browser or in incognito mode then clear the cache and cookies of your current browser. 

 chat.PNG

 

Hope this helps. 

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