deleted personal account by mistake, company account not active. how can I restore the personal one

[Oannac]

deleted personal account by mistake, company account not active. how can I restore the personal one

[Nikhil R Gupta]

Hello,
Could you explain the issue in detail? Did you delete the account via the Manage Account section of the profile or did you remove the account from the organization dashboard?
Thanks,
Nikhil Gupta

[Oannac]

HI

Thank you for the quick response

I made an account using my work email address(is the same with my second address from this account)

The company id was not activated yet, I've entered in my personal account(was offered option at login: personal/company)

Because I thought I chose something wrong I've tryied to deleted (from Manage section). Now My personal account is locked and the company one is still not activated(I think the approval from the group is not ready...or something)

i just want my personal account that was linked to my work email to work again(I didn't have any work in it so....even to be recreated is ok)

Thank you,

Oana Calcan

[Nikhil R Gupta]

Hello Oana,

Could you please share your accounts details with me via Personal message and I can try to check.

Thanks,
Nikhil Gupta

[Nikhil R Gupta]

Hello,

The deletion request is in process. I have sent an email internally to check if this can be cancelled. I will update you once I have more information on this.

Thanks,

Nikhil Gupta

[Nikhil R Gupta · Accepted solution]

Hello,
I received an update that your account is activated again. Could you please check and confirm if you are able to login now.
Thanks,
Nikhil Gupta

[Oannac]

Thank you, 

I'checked and everything is working great

Great support 

[Biswa Ranjan21913527dbqt]

Deleted the personal Adobe ID by mistake which is ibiswaranjanswain@gmail.com. How can i activate the account? 

[FlorinaC]

Hi Nikhil,

Can you please help reinstating my work email account as I have deleted yesterday by error, 

I can provide the details via personal message.

Thank you,

Florina Coniac

[Nikhil R Gupta]

Hello Florina,

You may share your ID with me in a personal message and I will try to check.

Thanks,

Nikhil Gupta

[FlorinaC]

Hi Nikhil,

As I am unable to send a private message, please check my work email address to be reinstated back 

(email removed by a moderator, please don't share your personal details here as this is a public forum accessible to all. Have shared your email id with Nikhil, he'll check and reply)

Thanks,

Florina

[Nikhil R Gupta · Accepted solution]

Hello Florina,

The account is active again. Please check and let me know if everything is fine now.

Thanks,
Nikhil Gupta

[Machender5E2D]

Hi Nikhil,

Please help me with similar issue,

By mistake, I have deleted my adobe account, please help me to reactiavte it.

Regards,

Machendar

[Nikhil R Gupta]

Hello,

Let me try to check and give you an update.

Thanks,

Nikhil Gupta

[Nikhil R Gupta]

Hello Machender,

The account is now activated.

Thanks,

Nikhil Gupta

[Lucy5FF5]

Hi,

I'm having a similar issue to this. I have deleted my company Adobe account by accident.

Any assistance would be great.

Thanks,

Lucy

[Nikhil R Gupta]

Hello Lucy,

Could you send me the email address associated with your company? You can share with me via private message and after that, I can raise a request internally.

Thanks,

Nikhil Gupta

[SUNO COMUNICA30862118tzi7]

Please could you help to recover a account deleted 4 hours ago?
jady.soares@sunocreators.com