Deploying Adobe DC and Activating It.

[Sam_Brown]

HI All,

Looking for clarification on packaging up and deploying Adobe DC.

I have used "Creative Cloud Packager" to package up the required applications including Adobe DC. My understanding is I need to install Reader DC from the exceptions folder and then install the rest of the package. I have done this and all the usual apps are activated correctly however Reader DC is still un-activated.

Please can someone clarify that my steps above are correct and possibly suggest a reason why Adobe DC remains un-activated.

[puneeta23771395]

Hi,

Please confirm if you have creative cloud enterprise subscription or Creative cloud team subscription for device license. Also if you have created the package for windows or MAC.

[Sam_Brown]

Creative Cloud Education Enterprise and it's for Windows.

[puneeta23771395]

Hi,

While installing the package you should make it sure that you Deploy Acrobat first and then go for other product Deployment. Below link will be helpful to you to perform Acrobat deployment.

Deploy Adobe Acrobat XI or DC

[Sam_Brown]

Hi,

This is what I've done and still no luck unfortunately.

[alisterblack]

Acrobat DC should be installed first using the setup.exe with the following syntax

Setup.exe /sALL /extUI /sl "[installLanguage]" /msi INSTALLDIR="[INSTALLDIR]" EULA_ACCEPT="YES" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="[installLanguage]" INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1

Note that the installed product should be Adobe Acrobat Pro (not Reader).

Are you using a serial number? If so, ensure you use your Creative Cloud serial number in CCP not an Acrobat s/n.You can also serialise after installation by creating a License File and applying that.

If you are using Named User activation ensure that the user is added to your dashboard and given entitlement in a product configuration or Group.