Disable Creative Cloud file synchronization Teams account as admin

[Melitta33756598uqy9]

Creative Cloud file synchronization for business plans such as Creative Cloud for teams and Creative Cloud for enterprise will be discontinued from 1.10.2024 (now extended to 3.02.2025). However, this information page https://helpx.adobe.com/at/enterprise/kb/eol-cc-synced-files-for-business-plans.html provides an alternative:
Adobe continues to offer and support Creative Cloud storage and sync with cloud documents, Creative Cloud Libraries, Lightroom cloud storage, and Frame.io cloud storage. None of these cloud storage solutions are affected by this change.
Unfortunately, we don't understand what the difference is here. Creative Cloud synchronization is being stopped - doesn't this apply to all cloud storage?

We have an Adobe CC for Teams in our company and would like to disable the file synchronization in the Cloud. How does that work? Or is this already happening automatically?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Anshul_Nautiyal · Accepted solution]

Hi @Melitta33756598uqy9,

Thank you for reaching out.

The discontinuation of Creative Cloud file synchronization for Creative Cloud for Teams and Creative Cloud for Enterprise applies specifically to the Creative Cloud Synced Files feature, which enables users to sync files from their local devices to Creative Cloud storage. As a result, files placed in the local Creative Cloud Files folder will no longer sync to the cloud, and shared folders or files will become inaccessible to collaborators. However, other Adobe cloud storage services remain unaffected, including:

• Cloud Documents: Optimized for specific Adobe applications, these documents enable real-time collaboration and seamless access across devices.
• Creative Cloud Libraries: Allows users to store, organize, and share design assets such as colors, character styles, and logos across Adobe applications.
• Lightroom Cloud Storage: Designed for storing and syncing photos across Lightroom applications.
• https://adobe.ly/4kPedxc Cloud Storage: Tailored for video collaboration, facilitating seamless review and approval workflows.

For more details, refer to the following documentation: Adobe Help: End of support for Creative Cloud Synced Files.

Creative Cloud Synced Files is a general-purpose cloud storage solution that synchronizes files between a local folder and Creative Cloud storage. This is distinct from Cloud Documents, Creative Cloud Libraries, Lightroom Cloud Storage, and https://adobe.ly/4kPedxc Cloud Storage, all of which remain unaffected by this change.

If you are looking to disable cloud storage, an admin can create a package with the "enable file sync" option unchecked and deploy it to user machines. Additionally, blocking the following URLs via the firewall will prevent users from accessing Adobe Creative Cloud storage via a web browser:

• https://adobe.ly/3Du0Ods
• https://adobe.ly/423yCr8

For more information on customizing Creative Cloud applications, refer to: Adobe Help: Customize Creative Cloud App.

Hope this helps. Let me know if you need further assistance.

Regards,

^AN