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Discontinuation of 2021 and 2022 Adobe Photoshop

Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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Hello,

I am a business education teacher that using certiport to test my students for certification test on Adobe Photoshop and Adobe Illustrator. The discontinuation for Adobe Photoshop 2021 and 2022 is causing issues for the students to test. Can you all please keep the long term supported verions of the year so my students can test on those programs? Thank you.

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Education , Enterprise , Teams , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Dec 13, 2023 Dec 13, 2023

Ms. Livingston, sorry for any confusion. Please contact your organization's Creative Cloud plan administrator for assistance with creating or retrieving any installation packages.

 

For more information on downloading Adobe software for Individuals or people within organizations, please see https://community.adobe.com/t5/download-install-discussions/download-older-versions-of-creative-cloud-applications/td-p/13796710.

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

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do your students have an enterprise subscription (eg, student subscription managed by your school)?

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Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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Yes. I tried to create a package and it wouldn't work.

--
Ms. Livingston
Business Education Teacher
*"The choices you make today, designs your future."*

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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I spoke with someone and they said they discontinued it and to post in the
forum.

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Ms. Livingston
Business Education Teacher
*"The choices you make today, designs your future."*

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

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we have no way to make that available for you.  i think you should have made and saved that package a while ago.

 

perhaps @Jeffrey_A_Wright can help.

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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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Ms. Livingston, sorry for any confusion. Please contact your organization's Creative Cloud plan administrator for assistance with creating or retrieving any installation packages.

 

For more information on downloading Adobe software for Individuals or people within organizations, please see https://community.adobe.com/t5/download-install-discussions/download-older-versions-of-creative-clou....

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