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Domain won't validate

Community Beginner ,
Feb 05, 2019 Feb 05, 2019

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Hi,

I am having troubles getting my domain validated. I have put up the txt record and checked it with MX toolbox like the other forum post but I still get the error

"We were unable to validate ownership for the requested domain. Verify the DNS setup for the domain and try again."

Any Ideas?

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correct answers 1 Correct answer

Adobe Employee , Feb 07, 2019 Feb 07, 2019

Hi,

Thanks for the additional info. I was able to check the domain you provided.

You need to omit @ 3600 IN TXT in the DNS record. You can also get this by clicking Get Record Value in the access DNS token window.

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Adobe Employee ,
Feb 06, 2019 Feb 06, 2019

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Hi,

Assuming that the domain is the same as your email domain, there seems to be no TXT record entered. I checked with two services.

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Community Beginner ,
Feb 06, 2019 Feb 06, 2019

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Hi,

Our domain is not the same as our email domain it is lakelandchristianacademy.com. Is that where the problem comes from?

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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

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Hi,

Thanks for the additional info. I was able to check the domain you provided.

You need to omit @ 3600 IN TXT in the DNS record. You can also get this by clicking Get Record Value in the access DNS token window.

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Community Beginner ,
Feb 13, 2019 Feb 13, 2019

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That did it. Thanks!

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