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Download fails at around 10%

New Here ,
Oct 19, 2020 Oct 19, 2020

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tried safari and Chrome and two different Macbook Pros.

 

Error "Failed, network error."

 

Other large, 150MBish, downloads work just fine.

 

Thanks for your advice.

 

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correct answers 1 Correct answer

Adobe Employee , Oct 20, 2020 Oct 20, 2020

Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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