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Email address for invoices delivery

New Here ,
Dec 10, 2024 Dec 10, 2024

Adobe, can you please add option to the management console to have monthly Adobe invoices delivered automatically throuh email as soon as they get created?


I need to add our Finance email address there so I don't need to manually login/download/rename/upload invoices to our shared folders each month, and it really makes no sense to add finance folks to be our account administrators so they would be able to download invoices or recieve them through emails.

 

 

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2025 Feb 10, 2025

Hi @Tihomir5C4D,

 

Thank you for reaching out. Sorry for the delay in response. 

Upon reviewing your account, I can confirm that you have an active Creative Cloud for Teams plan associated with the Adobe ID used to post your query. At this time, it is not possible to add another admin or email address to access invoices. Only the contract owner has access to invoices.

However, you can email invoices directly from the Adobe Admin Console by following these steps:

Select the invoices you wish to s

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Community Expert ,
Feb 09, 2025 Feb 09, 2025

@Tihomir5C4D 

 

I see that your post has been sitting unanswered for two months in Creative Cloud Desktop and have moved it to the Enterprise & Teams forum.

 

Jane

 

 

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Adobe Employee ,
Feb 10, 2025 Feb 10, 2025
LATEST

Hi @Tihomir5C4D,

 

Thank you for reaching out. Sorry for the delay in response. 

Upon reviewing your account, I can confirm that you have an active Creative Cloud for Teams plan associated with the Adobe ID used to post your query. At this time, it is not possible to add another admin or email address to access invoices. Only the contract owner has access to invoices.

However, you can email invoices directly from the Adobe Admin Console by following these steps:

Select the invoices you wish to send.
Click Email invoices and enter the recipient's email address.
Click Send email—the invoices will be sent as a PDF attachment.
To send invoices to multiple recipients, press Enter after adding each email address.

If you require automated invoice delivery to your finance team, I recommend submitting a feature request using the following link: Adobe Feature Request

Let us know if you need further assistance.

Regards,
^AN

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