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Enforce a hard limit on the number of entitled users added to a Product Profile beyond the allocated

New Here ,
Feb 20, 2025 Feb 20, 2025

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Option to enforce a hard limit on the number of entitled users added to a Product Profile beyond the allocated.  

 

For example: In XXX Product Profile, I allocated only 15 licenses to this profile. However, the product admin can add 20 entitled users. How do I restrict them to adding only 15 users and reject or show error when the product admin adds the remaining 5 users.

 

This control is critical to an organization who has to manage multiple product profiles and would not want sub-unit teams to overblow or eat into license pool allocated to other profiles.

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correct answers 1 Correct answer

Adobe Employee , Feb 21, 2025 Feb 21, 2025

Hi @ow_6831,

Thanks for reaching out. Upon reviewing your account, I can confirm that you have an active Enterprise License associated with the Adobe ID used for this inquiry.

Currently, the Adobe Admin Console does not enforce a hard limit on the number of users added to a Product Profile beyond the allocated licenses for ETLA customers.  While you can define quotas to guide administrators, the system does not automatically restrict user assignments beyond these quotas.  For more details, refer

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

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@ow_6831 

 

I've moved your post from Creative Cloud Desktop to the Enterprise & Teams forum.

 

Jane

 

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Adobe Employee ,
Feb 21, 2025 Feb 21, 2025

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Hi @ow_6831,

Thanks for reaching out. Upon reviewing your account, I can confirm that you have an active Enterprise License associated with the Adobe ID used for this inquiry.

Currently, the Adobe Admin Console does not enforce a hard limit on the number of users added to a Product Profile beyond the allocated licenses for ETLA customers.  While you can define quotas to guide administrators, the system does not automatically restrict user assignments beyond these quotas.  For more details, refer to the following documentation: Manage Product Profiles.

To effectively manage license allocation, consider the following best practices:

  • Manual Monitoring: Regularly review the Users tab in the Admin Console to track over-allocated profiles. Additionally, use the User Report under Insights > Reports to monitor entitlements and prevent overuse.
  • Automated User Sync with Directory: If your organization uses an identity management system such as Azure AD or Okta, you can automate user provisioning and limit assignments at the directory level to prevent exceeding allocated licenses.
  • Feature Request: If enforcing a strict user limit is critical for your organization, you may consider submitting this as a feature request through the Adobe Wishlist Forum: Submit Feature Request.

Let us know if you need further assistance.

Regards,
^AN

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