Enterprise user requires phone support

[ScottEde83]

Hi, I have a user within our company that requires support on an issue that he's having with Premiere Pro and Audition. The only contact method I can find to obtain support is to post on this forum, the user has a disability that make it difficult to post on forums, is there a way he can have phone & remote support?

[kglad]

[moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

[alisterblack · Accepted solution]

Hi,

To contact support please use one of the following options.

Creative Cloud for Enterprise - from the Admin Console go to the support tab to open a case. Phone and chat options are also available here.

Creative Cloud for Teams - from the CCT Admin Console go to the Help tab for chat and phone options.

Alternatively please https://helpx.adobe.com/contact.html

Please note the users contact details in the case that you submit.