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error adding user to adobe acrobat DC pro product

New Here ,
Jun 09, 2023 Jun 09, 2023

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Hello, I have added a user and tried to grant the product Adobe Acrobat Pro to that user, and I get an error "Something went wrong while saving. Error ID: "

I have tried several browsers and I have tried other admins.

all still give the error.

TOPICS
Licensing , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jun 09, 2023 Jun 09, 2023

Hi @default23ku8on5r7rx 

 

Thanks for reaching out to us. Can you please wait for some time and try again? If the issue does not get resolved in a few hours please open a support case with us from the Support Tab on the admin console.

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @default23ku8on5r7rx 

 

Thanks for reaching out to us. Can you please wait for some time and try again? If the issue does not get resolved in a few hours please open a support case with us from the Support Tab on the admin console.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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