error adding user to adobe acrobat DC pro product

[default23ku8on5r7rx]

Hello, I have added a user and tried to grant the product Adobe Acrobat Pro to that user, and I get an error "Something went wrong while saving. Error ID: "

I have tried several browsers and I have tried other admins.

all still give the error.

[Gurdeep.Singh · Accepted solution]

Hi @default23ku8on5r7rx 

Thanks for reaching out to us. Can you please wait for some time and try again? If the issue does not get resolved in a few hours please open a support case with us from the Support Tab on the admin console.