Error code 201 - Enterprise license

[Gianluca387746193io6]

Hallo I've installed The Creative cloud console from my enterprise license in my IMAC and it worked fine, then I've installed photoshop and lightroom but I had the error code 201. So following the community answers I removed everithing, the creative clud, photoshop and ligthroom, i also removed the AV cleanmymac, I deleted all the keys and files in the application root. Once restarded I installed the creative clud from a direct link and again after I've installe photoshop i've had first the error code 12000 and then the error code 201. I't looks like my connection it's not good but if I go to the web version it works well, also the cretive clud console works well. I can I solve it? Thanks

Luca

[kglad]

copy and paste here screenshots of the error messages.

[Gianluca387746193io6]

I m sorry for the late. here the first and the second following message

[Kevin Stohlmeyer]

@Gianluca387746193io6 check your firewall settings to make sure Creative Cloud, Adobe, etc. are allowed.

[Gianluca387746193io6]

the firewall is disable

[kglad]

@Gianluca387746193io6 

contact your admin.

[Kevin Stohlmeyer]

@Gianluca387746193io6 agree with @kglad - contact your Admin. They control installations via the admin console and may need to turn on "self-service" installations to allow individual users to install.