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Error whilst updating Adobe DC Creative Cloud v21.001.20135

Explorer ,
Feb 17, 2021 Feb 17, 2021

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the installation is showing 1722 error: there is a problem with windows installer package. Setup did not finish as expected like the snip attached. Not sure what the issue is Error Adobe DC .JPG

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Deploy and package apps

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correct answers 1 Correct answer

Adobe Employee , Feb 22, 2021 Feb 22, 2021

If you are planning to update Acrobat so please use this link to download the latest patch which has bug fixes: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe

 

The new version 20138 might not be available through CCD. 

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Explorer ,
Feb 17, 2021 Feb 17, 2021

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Error Adobe DC1 .JPG

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Adobe Employee ,
Feb 18, 2021 Feb 18, 2021

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Hello,

There was a bug with the update released on Feb 9 so the engineering has released a new patch. Please use this link to update the application: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....

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Explorer ,
Feb 18, 2021 Feb 18, 2021

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The Creative Cloud version still is showing up the previous version ending in 2035.

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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May I know which patch you installed on the machine?

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Explorer ,
Feb 21, 2021 Feb 21, 2021

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I have Adobe Acrobat DC 20.013.20064 installed at the moment 

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Adobe Employee ,
Feb 22, 2021 Feb 22, 2021

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LATEST

If you are planning to update Acrobat so please use this link to download the latest patch which has bug fixes: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe....

 

The new version 20138 might not be available through CCD. 

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