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ETLA / Creative Cloud Packager - How to recover Enterprise Licence Key ?

New Here ,
Dec 17, 2016 Dec 17, 2016

Hello,

My company just sign ETLA contrat.

I downloaded all packages necessary from "Enterprise Dashboard Manager" website.

I download & installed "Creative Cloud Packager" to customize each package.

To make each package, CCP application request an Enterprise licence key but i dunno how to recover it.

I follow the creation package instruction that it tells me to go to LWS Website

This website doesn't identify me and i am blocked, if i click on Connexion button, nothing appear.

Could you tell me how can i recover an Enterprise Licence Key to be able to deploy Adobe CC application please ?

Many thanks in advance for your help.

Best Regards,

Tristan.

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Adobe Employee ,
Dec 19, 2016 Dec 19, 2016

It sounds like you are not a named contact for your organisation account in LWS.

You can be added by the current admin.

If you are not sure who that is please reach out to Enterprise Support via the Support tab in the Enterprise Dashboard or Contact Customer Care

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New Here ,
Feb 11, 2017 Feb 11, 2017

Hello, I have exactly the same concern while I am the administrator. I just created my account and therefore subscribe to the subscription. How do I proceed?

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Adobe Employee ,
Feb 13, 2017 Feb 13, 2017
LATEST

Hi,

If you require access to the Licensing Website to obtain serial numbers please ask the existing admin to add you. If you are not sure who that is, please Contact Customer Care

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