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Facturation produit supplémentaire

New Here ,
Dec 06, 2024 Dec 06, 2024

Bonjour,

 

Je viens de souscrire à Adobe Stock un pack de crédits photos mais je ne trouve pas la facture. 

 

Pouvez-vous m'aider et m'indiquer pourquoi celle-ci n'apparait pas ? Et éventuellement, comment faire pour la téléharger ? 

 

Bien à vous,

Lucie

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correct answers 1 Correct answer

Adobe Employee , Dec 06, 2024 Dec 06, 2024

 

Thank you for reaching out.

It appears you have an active Teams subscription associated with the Adobe ID used to post this query and are listed as the contract owner.

Have you checked for the invoice under Account > Billing History? If not, please follow these steps to locate and download your invoice:

 

Sign in to the Adobe Admin Console: Adobe Admin Console.
Navigate to Billing History: Go to Account > Billing History to view and download invoices.

For step-b

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Adobe Employee ,
Dec 06, 2024 Dec 06, 2024
LATEST

 

Thank you for reaching out.

It appears you have an active Teams subscription associated with the Adobe ID used to post this query and are listed as the contract owner.

Have you checked for the invoice under Account > Billing History? If not, please follow these steps to locate and download your invoice:

 

Sign in to the Adobe Admin Console: Adobe Admin Console.
Navigate to Billing History: Go to Account > Billing History to view and download invoices.

For step-by-step guidance, please refer to the official Adobe documentation.

 

If you have additional questions or face any issues, please feel free to let me know. I'm here to assist!

 

Regards,

^AN

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