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[FATAL] AdobePackageBuilder - Error initializing Communication Channel. Error : 4...

New Here ,
Apr 19, 2015 Apr 19, 2015

Mac OSX Creative cloud Packager.

When I try to create a package... it begins to download and then I get a message stating that it failed and to contact customer support if it continues to occur.

Sun Apr 19 16:09:36 2015    [INFO] AdobePackageBuilder - Build Version - 1.9.0.14

Sun Apr 19 16:09:36 2015    [INFO] AdobePackageBuilder - Logging Level verbosity Set  to 4

Sun Apr 19 16:09:53 2015    [FATAL] AdobePackageBuilder -  Error initializing Communication Channel. Error : 4...

Sun Apr 19 16:09:53 2015    [FATAL] AdobePackageBuilder - Error initilizing packageBuilder. Exiting...

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Adobe Employee ,
Apr 19, 2015 Apr 19, 2015

Please do check the cache location. it is probably due to insufficient space in the CCP preferences location and unable to save the cache.

You can change the preferences for CCP.

Hope this helps.

Thanks,

Ashish

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Community Beginner ,
Apr 28, 2015 Apr 28, 2015

I am having the same issue Ashish.  I have also purged and moved my cache and have around 200 Gb available.  I now get this error message...

Mon Apr 27 16:30:48 2015[INFO] AdobePackageBuilder - Build Version - 1.9.0.14
Mon Apr 27 16:30:48 2015[INFO] AdobePackageBuilder - Logging Level verbosity Set  to 4
Mon Apr 27 16:31:06 2015[FATAL] AdobePackageBuilder -  Error initializing Communication Channel. Error : 4...
Mon Apr 27 16:31:06 2015[FATAL] AdobePackageBuilder - Error initilizing packageBuilder. Exiting...
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New Here ,
Mar 17, 2016 Mar 17, 2016
LATEST

Hi Ashish,

unfortunately this is a problem that is not fixed by using more free disk space. Is there any other help?

This does NOT help:

- using more disk space

- purging the cache

- using another volume for the cache

- using the startup volume for the cache

Kind regards

Norbert

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