Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Fatal Error 113

New Here ,
Aug 09, 2018 Aug 09, 2018

I am trying to download my CC apps and I am getting a download error for SOME of my apps with the reference -113. There is nothing in my server settings or firewall that would be blocking the required sites or ports according to my network administrator. How can I fix this?

1.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 13, 2018 Aug 13, 2018

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Translate
Adobe Employee ,
Aug 10, 2018 Aug 10, 2018

Hi,

Error 113 indicates that you are unable to reach the Adobe servers.

Please refer your network admin to this document to check that all endpoints are accessible. Adobe Creative Cloud Network Endpoints

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2018 Aug 10, 2018

I already did that and they have indicated that all of this is already done and it is still not working.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 13, 2018 Aug 13, 2018
LATEST

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines