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Fee Increase

New Here ,
Jan 11, 2023 Jan 11, 2023

Our Adobe license has renewed and the annual fee per license has gone up quite a lot (41%). I've been on hold for over an hour waiting to talk to someone. Does anyone know a more efficient way to get in contact with customer support?

 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

use the chat option in your admin console > support tab

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Community Expert ,
Jan 12, 2023 Jan 12, 2023
LATEST

Prices increased in April 2022. But I do not remember the exact amount, but it was around 10%… However, your price could have been a special introductory price. Or you live in a region where your local currency has experienced devaluation against the dollar.

ABAMBO | Hard- and Software Engineer | Photographer
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