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Flash Professional CS6 - error 1603

New Here ,
Feb 23, 2018 Feb 23, 2018

We are attempting to install Flash Professional on top of CC2017 on some of Windows 10 (1709) student desktops.

The Flash Pro package was built using adobes packager (1.14.0.59) but the install always fails with error 1603.

We have tried repacking Flash, running the MSI and Setup command, with administrator privileges and also used the Exception Delpoyer.

It never work just error 1603, the error log show a message stating "Failed to get info about conflicting process"

Be much appreciated for any assistance in this area.

Many thanks,

Adam.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2018 Feb 23, 2018

Hi,

Since 2015 Flash Pro has been rebranded as Animate. I would advise to install the current version of Animate.

Where is Flash Professional? Flash is now Animate!

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Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

Hi Adam, I am moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS​ community, experts here will be able to assist you quick and better.

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Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

Hi,

Since 2015 Flash Pro has been rebranded as Animate. I would advise to install the current version of Animate.

Where is Flash Professional? Flash is now Animate!

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New Here ,
Feb 23, 2018 Feb 23, 2018

Animate is not included the Education edition of Creative Cloud, but Flash Pro is.

Would love to have gone to Animate but it is not an option - thanks any way.

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New Here ,
Mar 16, 2025 Mar 16, 2025

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New Here ,
Mar 16, 2025 Mar 16, 2025
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