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We use the entire Adobe Suite of products throughout our campus on shared computers. Our problem is students are not signing out of their Adobe accounts after class ends allowing other students to plagiarize work from other students. I have searched on the web for a way to force sign out students from Creative Cloud. Nothing works including deleting the opm.db files, clearing the OOBE folder, and other like suggestions. Does anyone have idea on how I can sign a student out of Creative Cloud when the computer reboots?
Thank you for any assistance.
I was able to finally find the answer I was looking for. It turns out the credentals are not kept in any file on the system but in the keychange. These two simple lines of code will sign the user out. I have added them to a script I wrote that runs when the computer reboots.
#!/bin/sh
security delete-generic-password -l "Adobe User Info" /Users/$3/Library/Keychains/login.keychain-db
security delete-generic-password -l "Adobe User OS Info" /Users/$3/Library/Keychains/login.keychain-db
I hopes it
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The only link I have is for an individual https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
You don't have accounts that are linked to a person, but to a machine
Support MAY be able to help
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Otherwise, anyone who has their work stolen has only themself to blame
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I was able to finally find the answer I was looking for. It turns out the credentals are not kept in any file on the system but in the keychange. These two simple lines of code will sign the user out. I have added them to a script I wrote that runs when the computer reboots.
#!/bin/sh
security delete-generic-password -l "Adobe User Info" /Users/$3/Library/Keychains/login.keychain-db
security delete-generic-password -l "Adobe User OS Info" /Users/$3/Library/Keychains/login.keychain-db
I hopes it helps others out there.
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Thanks for sharing that. I note (for future people reading this) that this is a Mac command, and so I assume that all your users are on Macs. If anyone happens to have a Windows solution, it would be a useful thing to add to this discussion.
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To anyone who finds this in future and is looking for a windows solution -
the equivelant windows cmd is:
for /F "tokens=1,* delims= " %G in ('cmdkey /list ^| findstr /c:"Adobe "') do cmdkey /delete %H
This will delete all the stored Adobe credentials from the Credential Manager
You can use GPO to run it as a logon/logoff script and it will forcibly sign the user out of CC when they log off
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Thank you @T310790140m9p for the information. We started using Windows computers with Adobe products and I needed to look for a solution for them. Also, thanks for pointing out my scripts for macOS. When I get tunnel vision on an issue I forget to include the small yet important details.
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Hello @PedroDV what is the best way to run a script on reboot these days? I tried an old method but it didn't work for a sign out
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Hello @Derin28956327o9we I've just started to updating to Adobe 2024 products and recently reports arrived of some computers not signing out students. For reference we are still on macOS 14.3.x. I'm going to look into those computers not signing out students. When I learn anything I will pass it along.
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Thank you so much, in the same boat here, and managing a high-school lab myself as the photo teacher, so any findings are much appreciated. I am hoping to tag on a log-out adobe and log-out safari (they use google authorization to adobe) scripts to either logging out users / restarting the computer / or simply an applet that they can double click, though I've found that all of the solutions requiring the script to execute with adobe processes to be dead, so the application idea might be moot.