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Force Sign Out Students from Shared Device

New Here ,
Aug 31, 2022 Aug 31, 2022

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We use the entire Adobe Suite of products throughout our campus on shared computers. Our problem is students are not signing out of their Adobe accounts after class ends allowing other students to plagiarize work from other students. I have searched on the web for a way to force sign out students from Creative Cloud. Nothing works including deleting the opm.db files, clearing the OOBE folder, and other like suggestions. Does anyone have idea on how I can sign a student out of Creative Cloud when the computer reboots?

Thank you for any assistance.

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correct answers 1 Correct answer

New Here , Aug 31, 2022 Aug 31, 2022

I was able to finally find the answer I was looking for. It turns out the credentals are not kept in any file on the system but in the keychange. These two simple lines of code will sign the user out. I have added them to a script I wrote that runs when the computer reboots.

#!/bin/sh
security delete-generic-password -l "Adobe User Info" /Users/$3/Library/Keychains/login.keychain-db

security delete-generic-password -l "Adobe User OS Info" /Users/$3/Library/Keychains/login.keychain-db

 I hopes it

...

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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The only link I have is for an individual https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

 

You don't have accounts that are linked to a person, but to a machine

 

Support MAY be able to help

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Otherwise, anyone who has their work stolen has only themself to blame

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New Here ,
Aug 31, 2022 Aug 31, 2022

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I was able to finally find the answer I was looking for. It turns out the credentals are not kept in any file on the system but in the keychange. These two simple lines of code will sign the user out. I have added them to a script I wrote that runs when the computer reboots.

#!/bin/sh
security delete-generic-password -l "Adobe User Info" /Users/$3/Library/Keychains/login.keychain-db

security delete-generic-password -l "Adobe User OS Info" /Users/$3/Library/Keychains/login.keychain-db

 I hopes it helps others out there.

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LEGEND ,
Sep 01, 2022 Sep 01, 2022

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Thanks for sharing that. I note (for future people reading this) that this is a Mac command, and so I assume that all your users are on Macs. If anyone happens to have a Windows solution, it would be a useful thing to add to this discussion.

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