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gebruik pakket

New Here ,
Mar 11, 2020 Mar 11, 2020

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ik zoek het gebruik van het pakket door de gebruikers, om te zine of we ove rmeoten gaan tot aankoop.

ik zoek wie hoeveel maal gebruik maakt van InDesign.

Bestaan die gegevens?

Dank voor antwoord

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correct answers 1 Correct answer

Adobe Employee , Mar 19, 2020 Mar 19, 2020

The report will only show on which machine the package is installed. If you have set some restrictions related to the package then you can check the respective product profile for correct reports. You can check our help document to get more information about restrictions: https://helpx.adobe.com/in/enterprise/using/sdl-user-access-policy.html. If you still face any issues, I would recommend you to either create a support case from the admin console so that the technician can check the exact repo

...

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Adobe Employee ,
Mar 16, 2020 Mar 16, 2020

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Hello,

I think you would like to check, how many times a user installs or use any application (Indesign).

 

If the users are using the named user license then, they can install Creative Cloud applications on multiple computers, regardless of the operating system and can activate Creative Cloud on up to two computers. There are no additional charges however if you are using the shared device license then once the package is installed on the machine, you can check the details of the machine in the admin console by creating reports. Here is the help document: https://helpx.adobe.com/in/enterprise/using/sdl-user-access-policy.html#download-activated-device-re....

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New Here ,
Mar 19, 2020 Mar 19, 2020

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dit klopt, maar we hebben 24 licenties in het bedrijf. er zijn ook 24 licenties uitgedeeld aan de gebruikers. Om iemand een licentie te alten gebruiken, moet er bij iemand anders de licentie weggehaald...

k dacht via rapportering de info te krijgen, maar ik krijg een excel zonder info

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New Here ,
Mar 19, 2020 Mar 19, 2020

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dit is de boodschap op de site

 

De limiet van beschikbare licenties voor gebruikers is bereikt. Koop extra licenties of trek de toewijzing van licenties van andere gebruikers in.
 

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Adobe Employee ,
Mar 19, 2020 Mar 19, 2020

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The prompt you are getting because all the shared device licenses are consumed and to use the license on a new machine, you have to deactivate it from old machines. Please check our help document on how to recover license from old machines: https://helpx.adobe.com/in/enterprise/using/recover-sdl-licenses.html. 

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New Here ,
Mar 19, 2020 Mar 19, 2020

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dit is me bekend....en dat doe ik ook bij users die slechts af en toe er mee werken.

daarom zoek ik ook ergens informatie over hoeveel maal er gebruik gemaakt is van het InDesign pakket door welke user.

doel is te bepalen voor hoeveel users er een nieuwe licentie moet aangekocht worden. Of bij welke user het pakket geïnstalleerd is zonder dat er gebruik van gemaakt wordt.

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Adobe Employee ,
Mar 19, 2020 Mar 19, 2020

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The report will only show on which machine the package is installed. If you have set some restrictions related to the package then you can check the respective product profile for correct reports. You can check our help document to get more information about restrictions: https://helpx.adobe.com/in/enterprise/using/sdl-user-access-policy.html. If you still face any issues, I would recommend you to either create a support case from the admin console so that the technician can check the exact report and details or 

you can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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