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Hello,
I finished University after completing an Adobe Spark page for my final assignment. I was told about Graduation Adobe Com. I have been workwith my UK university to try and gain access back in to my adobe account. I was finally able to gain access to my unvieristy account but found that everything has been deleted, or so I thought.
I still have the two hyperlinks for two webapges I made through Adobe Spark. If these two hyperlinks still excist with content than that means that my account must still remain if not been moved.
I thought about migrating the content of my university account over to by personal account but once again I found that all the information had been deleted.
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Hello,
We might need to check your account status whether it is completely removed or partially. If partially, then you can ask the admin of your org to re-assign the license so that you can take the backup of the cloud contents.
Please send me a private message with your org email ID so that I can check the status.
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Morning. Just sent you a PM. Can you confirm if you received it. Thank you.
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Hello,
You can navigate to "https://graduation.adobe.com" and can initiate the student asset migration which will allow migrating the cloud contents from school to personal account. Please check this link for more info: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/migrate-student-assets.ug.html#...
If the above process is not working then you have to migrate the contents manually: https://helpx.adobe.com/enterprise/kb/transfer-assets.html