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Having trouble in installing acrobat DC : Error code 136

Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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Hi team ,

i have a corporate adobe cc and am trying to install acrobate and it throws a error code 136.

 

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------

ERROR: DW071: 

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

 Kindly help 

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correct answers 1 Correct answer

Community Beginner , Feb 11, 2024 Feb 11, 2024

after connecting with IT admin, he suggested i do an adobe clean uninstall and reinstall. this worked

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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Hi there,

Please follow the suggestion mentioned here: https://adobe.ly/4bkqaGr

Let us know if it helps.

Regards,

Shivangi

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download & install">

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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you should contact your admin.

 

for others with exit code 7, this is more relevant, https://helpx.adobe.com/creative-cloud/kb/error-exit-6-exit-7-cc.html

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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thank you. Will check with our IT admin

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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you're welcome (and keep us updated).

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Community Beginner ,
Feb 11, 2024 Feb 11, 2024

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after connecting with IT admin, he suggested i do an adobe clean uninstall and reinstall. this worked

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Community Expert ,
Feb 11, 2024 Feb 11, 2024

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LATEST

@NeoTheOne88 

 

thanks for the update (and good news).

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