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Help, Download isnt working because of error coder "108" and "117".

New Here ,
Dec 19, 2021 Dec 19, 2021

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Help. Just Help Please here is the info for error code 108.

Look, I was trying to download Animate but it kept saying that "Another Instance was running", but I had no installers working. 

 

Info for Error code 117.

Again an error code but this time around, It tricked me ,because it stopped working at 40 or 42%, At other cases it froze at 42%. Here is an Image and the log for you to identify the source of the problem.

 

For adobe..png

Also here are the logs:

 

 

Exit Code: 117
-------------------------------------- Summary --------------------------------------
 - 3 fatal error(s), 68 error(s), 0 warnings(s) 

FATAL: Fatal Error '117' occurred while download
FATAL: Fatal Error '117' occurred while download
FATAL: Error occurred in download of package (Name: AdobeColorCommonSetCMYK_1_0-mul Version: 1.0.4). Error code: '117' 
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=1)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)
ERROR: Failed in  acquire context in getSignatureOfData
ERROR: Failed to calculate the DataSignature of the downloaded data segment (segmentID=0)

 

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Adobe Employee ,
Dec 20, 2021 Dec 20, 2021

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2 Cool, Error 117 occurs because the download is corrupted or damaged.  Are you installing Animate CC on a computer and network that you manage? If so, then see https://helpx.adobe.com/download-install/kb/error-code-117.html for steps you can take to prevent damage from occurring to the downloaded files.

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New Here ,
Dec 20, 2021 Dec 20, 2021

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Yes I can comfirm that im using Animate V22.0.2. The file seems to be fine, I dont know why It got corrupted at a specific point. I tried calling Adobe support, that didn't help because they were on break. No, I am not downloading on a network but on a PC that I manage. Can you somehow explain why the AdobeColorCommonSetCMYK_1_0-mul was there? I don't know why it had to do with the color.

 

 

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